Reservation and Rental Authorization:
Licensed & Insured:
Cancellation / Refund Policy: Your payment is fully refundable until 1 week (7 days) before 8:00 am on your delivery date, after which time we can apply payment towards a future rental
Weather Policy: Pastel Parties reserves the right, in its sole discretion, to cancel any reservation for inclement weather or other safety concerns. Light sprinkle / light rain is fine but if the wind is over 20mph it becomes unsafe. If it is bad weather the day of your event you can reschedule at any available date. If you decide to cancel your rental Pastel Parties will keep $100 of your total payment to put towards a future rental.
General Policy: Bounce houses need to be set up on a flat, smooth surface, i.e. grass, concrete, turf pavers etc. No shoes No food/ drinks No water No Gum No silly String/ confetti